TotalMD provides its user with a range of services of practice management which includes billing services, denial management and many more. Their services and features include e-claim management, scheduling services, financial reporting, EMR and many more which can be accessed through their dashboard.
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TotalMD is one of the many practice management solutions for small and medium scale practices. It offers its user with an amalgamated suite of features within their product which includes e-claims services, scheduling, billing, denial management, financial management, EMR, and many more.
It targets mainly small and medium scale organizations by offering them an innovative practice management and EHR solution at a relatively lower cost. It is one of the many solutions recommended for the medical billing and EHR services to companies which require an all in one solution to effectively and effective management of their payments, collections, schedule management, and report handling.
Organizations that require an all in one solution mostly require their payments to be made on-time which this system aims to provide. TotalMD has the option for an installed version of its solution on your devices as well as their cloud-based solution. With the help of this feature, the users can access their data, update any changes, view results, remotely from anywhere by simply using an internet connection.
Their cloud-based solution removes the need for any hardware purchases or software upgrades as well as removing the need for backup and other time-consuming activities. With respect to its medical billing feature, it offers ICD10 and 5010 which can simplify and ease the users efforts. Its additional features include collection management, advanced scheduling, reporting, accountability, EHR integration and many more. They offer multiple solutions for a relatively lower cost to their customers.
Roy Campbell
Overall Quality
Functionality
Customer Support
Value for Money
Been using this since 2009 and it provides for most needs of my practice. It is easy to enter and obtain data, make changes, post payments and keep a track of finances and balances.
There are too many bugs in the software itself. This often causes delays and has made this EMR less efficient than it can be, given the features that it provides. Also I have to pay for the support.
Phyllis Parr
Overall Quality
Functionality
Customer Support
Value for Money
Fair price, easy to learn. Our practice staff is all women over 50 who have never really been great with technology but this has been easy to learn and use. We keep asking ourselves why we didn't switch to this before! It has definitely made out work 10 times easier and faster. The support is great and we rarely ever have to call because there are barely any issues.
Although we rarely have to call the support, sometimes the wait is long. However once we get to talk to a rep, they are very helpful. We have no real complaints.
Quinton Thomas
Overall Quality
Functionality
Customer Support
Value for Money
It has been a very pleasant experience to use TotalMD. It is very easy to use ad all the patient information you need is in one place. It is easy to enter data and also to obtain any reports that you need. I personally love the option to customize reports.
Although reports are cutsomizable, you have to call a support staff member to do this. It would be great if we could directly customize reports without having to call the client support.
Henry Russell MD
Overall Quality
Functionality
Customer Support
Value for Money
This EHR is affordable and has bee very easy to use. For someone who had never used it before, I barely needed 20 minutes to learn how to use it. The support staff is very responsive.
Unable to make changes to reports for one individual provider. The support team is good but they are available on MST time only and that can sometimes delay things. An internal messaging system would also be good.
Johnny Gary
Overall Quality
Functionality
Customer Support
Value for Money
The product fulfills all our billing needs, and the vendor is very responsive to our requests for support and Product Improvement.
The product doesn't support electronic secondary claims; first level support is not suited to our needs.
Preston Edwin
Overall Quality
Functionality
Customer Support
Value for Money
Appointments are very easy to use and creatable. The software is not only inexpensive and easy to use but it has many useful functionalities compared to other vendors.
Sometimes support takes a lot of time to solve some simple issues. Like, sometimes due to bugs reporting become a mess and I really don’t have time to deal with the support since they do not follow the Eastern Time and I have to wait till 11:00 AM when they open our tickets.
Hayden Jerry
Overall Quality
Functionality
Customer Support
Value for Money
The software is very easy to use and learn. I have used many emr companies but after using TotalMD I think I don’t need to switch anymore for any price.
Right now, there isn’t any certain problem that I have with TotalMD. In the beginning there were a lot of glitches but this thing has been fixed and now we don’t have any other issues. 
Parker Brady
Overall Quality
Functionality
Customer Support
Value for Money
TotalMD has almost all the features and functions for the good billing services. The support is very responsive and fast. We can approach them any time of their working hours and always solves our issues with a positive attitude.
This product doesn’t cater to the secondary claims, first level support doesn’t have all the information and the features are not specific to our needs. But 2nd level is great. 
Larry Craig
Overall Quality
Functionality
Customer Support
Value for Money
The system is well designed and easy to use. The technical support is very friendly, quick and responsive. In the initial train you for almost everything. Billing support is also very good, every time I call them up they are more than happy to assist me.
I really don’t have con about TotalMD in my mind right now. However, if they could remove the additional screen pop up of the same patient history when we are transferring it to the ledger to the other account would be great.
Jennifer James
Overall Quality
Functionality
Customer Support
Value for Money
The price is very enticing. The system is nicely designed but need a lot of improvement in many areas. Support is very friendly.
Conversion of denials is very slow and currently not going good. There are a lot of clicks required for even simple tasks like pulling out reports of patient history. I would never recommend it to any billing services company. 
Julia Hampton
Overall Quality
Functionality
Customer Support
Value for Money
The product supports all our needs as a Billing Service, and the vendor is very responsive to our requests for Support and Product Improvement
The product doesn't support electronic Secondary claims; first level Support is not suited to our needs
Glassdoor Rating:
No of Employees:
29
Annual Revenue:
$3.5 M
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
