Kareo EHR

We using Kareo free ehr it is very easy to learn and use and its almost free if we don’t use their practice management system. It is web based app so it can be use from anywhere only with the help of fast internet.

Copying and pasting text is quite difficult task it is somewhat more irritating. As it is web based system if you didn’t logout before closing it. The saved client record will be locked, and to unlocked you have login from your desktop or laptop rather than Iphone or Ipad.

Interface is very user engaging and convenient to learn. Scheduling patient’s appointment and search patient’s history is very easy aswell.

There are many features on which Kareo should take action to improve them. Like to see patient’s age of date of birth it takes extra clicks. On the appointment information there should be additional information provided like, address, date of birth, phone no & email etc.

Before Kareo we were using an expensive EHR which wasn’t completely worth it and waste of money. Kareo has some minor glitches in the system but overall fulfill the needs of our practice. And the staff is happy.

Creating provider note is a bit tricky. There are continues bugs keep occurring which cause repetitive distraction.

Kareo’s reporting section is super easy and descriptive to explain the balance to the patient. Patient scheduling is very easy to create. As we are working in 5 doctors practice it is very beneficial to see and schedule accordingly.

Sometimes frequent update creates a little mess up. If they could send a notification before updating the system we’ll be able to hold and save or documents timely. Rest is good.

Kareo is very user friendly emr with a lot of useful features and functions according to the need of our practice. Customer support is always very friendly and understanding.

There are few areas where kareo needs to be improved like when we send the patient demographics there is no option for labs and studies. Hospital version is bit different and difficult to use. And it should allow to add more section per patient visit.

Their everything is very detailed and they provide a step by step guide on how to get things done. My staff loves Kareo

It would be nice if they cut down their cost. Its too over priced and they also need to improve their EHR and PMS interfaces

Kareo is very easy and simple software with everything so detailed that it really streamlines your workflows

Since I am the owner of a small practice and they do not give time lapse to make the payments not even a day or two. And getting the money out gets very hard on this short notice

The program is for medical practices and they will not force you to buy upgrades on daily basis. Its simple and easy

Some of their features which came free initially with the package. They have now started charging for those..

Three years ago, I had no experience into billing, healthcare or patient demographics. Kareo made all my clinical operations so fast and convenient to run.

Some of their application features are not up to the mark.. but I am sure they have they capability to fix them soon!

I find their customer support representatives very helpful and full on knowledge. They instantly assist you in getting your issue resolved

Sometimes when I make a few changes in the system, it does not seem to appear or be changed. Then, you have to consult their support to get it fixed

The support is very good and timely responsive. The software is very user friendly and very well integrated.

There are a lot of features, which takes quite much time to get adjusted with the regular use of system. Rest there is no cons I found yet.

The software is easy to use like an app. And I guess this is the only good thing I can say about the Kareo right now. I am looking to switch back for my previous software asap.

The growth charts and vaccine section is the disaster for the pediatrics specialty. The customer support is too bad. Their response time took too long for even simple issues.

I found Kareo very user friendly, easy to use and navigate though out the system. The online tutorials are very helpful to understand the system. It helped a lot in storing patient’s record online.

The verification of patient’s insurance is very difficult. I don’t know there is a problem in the software or they are not certified with those insurances.

The system is easy to use and its well designed for the big practices or where more provider needs an emr system. The could based system helps to store my patient’s data online without any fear of stealing and hacking.

The system is a bit pricy. As a solo provider practice I cannot afford the monthly fees and annual charges. If the price could be reduced then it would be great to use.

I can use Kareo on IPhone devices. It is easy to access from anywhere. We were using dr chrono before so it is relatively cheaper than from it. The newly added patient messaging feature is very useful.

The system is completely manual even it doesn’t have autosave for provider’s note. The system is very complicated to use in the hospital environment. There are lot of glitches throughout the software.

Some features are really easy to use like we can manage our patient’s record and view their appointments. It also offers a customized plan for each type of appointment and task required for different case and treatment plan.

It still required to update lots of features and add new features like auto reminder, new training program and like these more.

Their price is very suitable for almost every type of practice. But I guess it is the only attractive aspect to the purchase but it is not worth.

Customer support is totally messed up. I decided to go with the kareo because of their reasonable price but If I ever knew about their poor client service I would rather like to pay more and hassle less. When I asked to cancel my all my subscriptions about 2: 30 pm they billed me again at 7:30. When I asked them to explain for this extra bill they have no clue and nothing could be done. I am not gonna suggest and use this product again ever.

I really like the customer service team. They provide information and teach in very helpful way. They properly guide step by step about how to use this product. Its really time saving and helpful.

Kareo software still required a lot of updates in their product features. It is sometime bit difficult to navigate from one section to another.

Pricing is way more suitable as compare to other ehr vendors. The trial was an extra good step to start this vendor. Support and implementation is very quick responsive.

Some features are very complicated to operate like Macros. It was added on per demand in the software after purchasing. It required a quite plenty of time to writing SOAP notes where others vendors has very easy to use features.

I really appreciate that there product is free of charge for using its application and there technical support is so great and has a lot of patience on your concerns and I'm thankful to that.

It has a lot of improvement to be consider so us users will appreciate it much , But overall experience using this product is awesome for me .

Great customer support!

My experience in using this software wasn't that complicated. I was able to understand the features and functions of the software.

To the best of my knowledge, the functionalities of this software might not be easily navigable for the layman

Might not be easy to adapt for a new user.

I did like how the software in a graded instantaneously with our EMR system in order to put new clients instantaneously as we head to Devin to our other system.

I don’t like the frequent updating of the software that worker prompt me on screen nearly weekly to log in and update to the newest version. Also I am www not a fan of the system layout and appearance. Found it tough to navigate at times.

Excellent customer service. Kareo billing portal is easy to use even for a not-so tech savvy person.

Kareo Engage was not very useful for my practice. I have not used Kareo EHR. Kareo billing portal frequently gets upgraded which means that we need to delete and re-install it every 2-3 weeks which is a hassle.

The upgrade part is a hassle. otherwise it is good.