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Epic EMR

Epic EMR

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EHR Systems > Epic EMR

Epic EMR
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Epic is a prominent software firm, which specializes in providing healthcare solutions for hospitals and practices. Founded in 1979, the company offers a wide range of specialty-specific software to its clients

Epic EMR Patient Information
Epic EHR Screenshot
Epic EHR features
Epic EMR Patient Information
Epic EHR Screenshot
Epic EHR features

. Judith R. Faulkner is the current CEO of Epic and this firm currently employs around 9,000 employees, making it one of the biggest EMR vendor companies operating within the US, based on the total employee count.

Epic offers EpicCare – Epic’s Electronic Health Record, tailored according to different specialties and based on different needs of the practice`. Epic offers support in over 20 specialties. Other than EHR, Epic offers MyChart – Epic’s Patient Portal, which helps the patient in keeping track of their information and coordinate with their provider.  Furthermore, Epic also provides Practice Management, E-Prescription, Mobile Application (iOS Supported), Telehealth, Revenue Cycle Management, Population Health and Managed Care (i.e., Billing Services).

Epic offers excellent training and support for its platform. Epic understands its clients and offers 24/7 support to ensure that the providers make most out of their Epic system. Epic also offers interoperability – the ability to interconnect various stakeholders within a practice to seamlessly share information (i.e., patient data). Furthermore, Epic is Meaningful Use Certified (both, Physician Meaningful Use Certified and Hospital Meaningful Use Certified), National Interoperability Pledge Signatory, MIPS/MACRA Certified, HIPPA Compliant and has been awarded as the #1 Overall Software Suite in KLAS.  

SOFTWARE FEATURES
  • Appointment Management
  • Billing Management
  • Clinical Work Flow
  • e-Prescribing
  • Lab Integrations
  • Patient Demographics
  • Patient History
  • Reporting And Analytics
  • Scheduling
  • Voice Recognition
  • Best for Small practice
  • Best for Medium practice
  • Best for Large/Enterprise
  • Android App
  • Ios App
  • Mobile - iPad
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Patient Portal
  • Patient Engagement
  • Telehealth
  • Customizable Forms
  • e-Prescribing
  • Lab Integrations
  • Population Health Management
  • Interoperability
  • Support - Phone
  • Support - Email
  • Support - Chat
  • Support - Knowledge Base
15 Reviews of Epic EMR
Overall rating ( 3.6 / 5)
How Would You Rate this Software?
Overall Quality

Mary

Jul 2024
Excellent for Large Practices but Costly

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Comprehensive data management system, user-friendly.

Cons

Expensive for smaller setups.

General comments

Epic’s interface makes accessing patient data effortless. While its costly, especially for smaller practices, its extensive features justify the price.

Dr. Thomas

Jun 2024
Advanced Features, Steep Learning Curve

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Excellent clinical features, ideal for larger institutions.

Cons

Takes time to master initially.

General comments

Advanced clinical tools with a bit of a steep learning curve, but once familiar, it runs smoothly.

Linda

May 2024
Efficient for Large Data but Overwhelming for Small Clinics

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Detailed reporting, well-suited for large-scale operations.

Cons

Too complex for smaller practices.

General comments

Handles vast patient data efficiently, though its complexity is overwhelming for small clinics.

Andrew

Apr 2024
Boosted Productivity and Integration

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Full suite of clinical and admin functionalities, improved practice efficiency.

Cons

Expensive and takes time to implement fully.

General comments

Epic excels in managing both clinical and administrative functions. The implementation process was smooth and its extensive features have improved our efficiency.

Jennifer

Mar 2024
Great for Large Practices, Challenging for Small

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Offers extensive customization options, useful for larger organizations.

Cons

Complicated setup for smaller practices.

General comments

Great features, but Epic’s complexity might be overwhelming for a small practice.

Robert

Feb 2024
Excellent Third-Party Integrations

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Seamless integrations, improved productivity.

Cons

Could offer better training materials for new users.

General comments

Excellent integration with third-party tools, Epic has improved our workflow efficiency tremendously.

Michelle

Jan 2024
Easy Data Management, Slow Support Response

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Easy data management, solid clinical features.

Cons

Customer support response time is slow.

General comments

It’s great for managing patient data and records, but their customer service response time could be improved.

Joshua

Dec 2023
Powerful Reporting but Difficult Learning Curve

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Detailed reporting tools, advanced analytics for clinical data.

Cons

Learning curve is challenging for new users.

General comments

Epic’s reporting and analytics tools are outstanding, although there’s a steep learning curve to access all its features.

Emily

Dec 2023
Efficient for Scheduling, Expensive for Small Clinics

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Easy patient scheduling, extensive functionality.

Cons

High price point, not ideal for smaller clinics.

General comments

Using Epic has made scheduling and managing our patient appointments much easier. It’s expensive, but worth it for the functionality it provides.

Daniel

Nov 2023
Customizable and Powerful, Ideal for Large Operations

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Customizable and powerful system, strong reporting capabilities.

Cons

Expensive for small practices, but justified for larger operations.

General comments

Epic’s system is highly customizable and integrates well with other tools. Its reporting capabilities have streamlined our administrative processes significantly.

Nathan Layal

Jul 2019
Easy to use and understand

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Outside records can be easily accessed. The interface is good; I easily navigate between different functionalities and features.

Cons

There are way too many updates. If they fix their time on any particular date on a monthly basis it would be great. Cause it helps us to save our data necessary data accordingly.

Julia

Nov 2018
Overall a good software

Overall Quality

Functionality

Customer Support

Value for Money

Pros

When I started my career, EPIC EHR was the software which was being used by the organization; I was working for then. The best thing about the software is the easy retrieval of patient data such as charts, images etc. The layout allows data to be available on the screen at all times.

Cons

Abundance of features makes it difficult to remember the functionality of each option. Upgrades take a lot of time and provide users with unnecessary features which they actually don't need.

General comments

All in all, i'm a happy customer, I don't have to deal with a tonne of charts each day.

Alexis

Nov 2018
Innovative software

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The customization which this software allows, is off the charts. The drop downs are really helpful along with the custom tool bar, which can be pinned and unpinned effortlessly. Being a young graduate, I feel I didn't have to put in that much of an effort.

Cons

I really loved the software. I haven't had any problems so far with such an easy to use interface. I would definitely recommend this software.

CARL

Nov 2018
Awesome

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The integrated patient portal really sets the bar high. Patients can easily get in touch with their physicians and review their lab results seamlessly; they can also schedule their appointments online.

Cons

The layout of the software sometimes seems way to disorganized, finding the right buttons often takes up a lot of time. Patients often find it hard to know whether the physician is in the office or not.

General comments

The interoperability functionality does the job, however, the i Pad app along with the Phone app seriously need changes for them to work properly.

Tania

Nov 2018
Excellent Software

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Very easy to use and operate, never did I have any difficulty in the retrieval of lab results or other images. The documents uploaded such as X-rays etc. are very vivid and clear.

Cons

I faced a little difficulty in the beginning with regard to the user interface, but in a very short span of time I was able to navigate through the software easily.

How Would You Rate this Software?
Overall Quality

About Company

Glassdoor Rating:

No of Employees:

9,828

Annual Revenue:

$3.5 B

Established Year:

1979

Customer Support Hrs:

Coming Soon
Overall Rating

4

Key Features

HIPAA Compliance

8.5

Templates

9.4

Charting / Document management

9.5
Top Pros and Cons
  • Interactive Reporting Framework

  • Intutative PMO Features

  • Adequate KPIs definition

  • Visual interface

  • High Price

  • Better Alternative Available

Customer Ratings

Ease-of-use

4.0

Customer Support

3.8

Value For money

4.1

Functionality

3.9

Download Epic EMR Extended Information

Epic EMR Software Company Logo

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