Epic is a prominent software firm, which specializes in providing healthcare solutions for hospitals and practices. Founded in 1979, the company offers a wide range of specialty-specific software to its clients
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. Judith R. Faulkner is the current CEO of Epic and this firm currently employs around 9,000 employees, making it one of the biggest EMR vendor companies operating within the US, based on the total employee count.
Epic offers EpicCare – Epic’s Electronic Health Record, tailored according to different specialties and based on different needs of the practice`. Epic offers support in over 20 specialties. Other than EHR, Epic offers MyChart – Epic’s Patient Portal, which helps the patient in keeping track of their information and coordinate with their provider. Furthermore, Epic also provides Practice Management, E-Prescription, Mobile Application (iOS Supported), Telehealth, Revenue Cycle Management, Population Health and Managed Care (i.e., Billing Services).
Epic offers excellent training and support for its platform. Epic understands its clients and offers 24/7 support to ensure that the providers make most out of their Epic system. Epic also offers interoperability – the ability to interconnect various stakeholders within a practice to seamlessly share information (i.e., patient data). Furthermore, Epic is Meaningful Use Certified (both, Physician Meaningful Use Certified and Hospital Meaningful Use Certified), National Interoperability Pledge Signatory, MIPS/MACRA Certified, HIPPA Compliant and has been awarded as the #1 Overall Software Suite in KLAS.
Nathan Layal
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Outside records can be easily accessed. The interface is good; I easily navigate between different functionalities and features.
There are way too many updates. If they fix their time on any particular date on a monthly basis it would be great. Cause it helps us to save our data necessary data accordingly.
Julia
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When I started my career, EPIC EHR was the software which was being used by the organization; I was working for then. The best thing about the software is the easy retrieval of patient data such as charts, images etc. The layout allows data to be available on the screen at all times.
Abundance of features makes it difficult to remember the functionality of each option. Upgrades take a lot of time and provide users with unnecessary features which they actually don't need.
All in all, i'm a happy customer, I don't have to deal with a tonne of charts each day.
Alexis
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Value for Money
The customization which this software allows, is off the charts. The drop downs are really helpful along with the custom tool bar, which can be pinned and unpinned effortlessly. Being a young graduate, I feel I didn't have to put in that much of an effort.
I really loved the software. I haven't had any problems so far with such an easy to use interface. I would definitely recommend this software.
CARL
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The integrated patient portal really sets the bar high. Patients can easily get in touch with their physicians and review their lab results seamlessly; they can also schedule their appointments online.
The layout of the software sometimes seems way to disorganized, finding the right buttons often takes up a lot of time. Patients often find it hard to know whether the physician is in the office or not.
The interoperability functionality does the job, however, the i Pad app along with the Phone app seriously need changes for them to work properly.
Tania
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Value for Money
Very easy to use and operate, never did I have any difficulty in the retrieval of lab results or other images. The documents uploaded such as X-rays etc. are very vivid and clear.
I faced a little difficulty in the beginning with regard to the user interface, but in a very short span of time I was able to navigate through the software easily.
Glassdoor Rating:
No of Employees:
9,828
Annual Revenue:
$3.5 B
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
