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Office Ally EHR

Office Ally EHR

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EHR Systems > Office Ally EHR

Office Ally EHR
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Office Allys practice management, which is one of the many recommended solutions, offers its users with schedule management, reporting, customizable templates and many more. Their cloud-based solution is also compliant with HIPAA.

Office Ally is one of the veteran EHR providing companies of the US. It started its operations back in 2000 and has grown by leaps and bounds ever since. Brain Oneill is the currently serving CEO of this firm, and there are between 51-200 employees presently working here.

Office Ally provides a variedly of products and services, but its single most renowned product is the EHR 24/7 – a cloud-based solution, tailored for various medical specialties. Other products offered by Office Ally include Practice Mate, Clearinghouse, Patient Ally (Patient Portal) and Intake Pro. Its services include AxiaMed CC Processing, A/R Management – TSI, Real Time Transactions Medication Samples, Auto Statement Mailing, Chronic Care Management, Updox – Direct Messaging Reminder Mate and OA-Rx E-Prescribing.

Office Ally's products are user-friendly and its EHR and Practice Mate can be fully integrated to provide an all-inclusive experience to the client. Their EHR 24/7 also integrated with Dragon, a dictation software, which can be used to place audio notes with patient information. Their EHR offers robust and smooth data entry, which makes it easier for the providers to give more time to their patients instead of focusing on their software. Furthermore, Office Ally is HIPPA Certified, CAQH CORE Certified, ONC-ACB 2015 Certified, EHNAC Certified, HITRUST CSF Certificated and Maryland Health Care Commission Certified.

SOFTWARE FEATURES
  • Android App
  • Appointment Management
  • Bariatrics
  • Clinical Work Flow
  • Cloud
  • Community Health Centers
  • Correctional Health
  • CPT
  • Document Management
  • Em Coding
  • HIPAA
  • Hl7
  • Icd-10
  • Implementation Cost
  • Infoguard
  • Lab Integrations
  • Medical Templates
  • Occupational Medicine
  • Patient Demographics
  • Patient History
  • Patient Portal
  • Voice Recognition
  • Web App
  • Best for Small practice
  • Best for Medium practice
  • Best for Large/Enterprise
  • Cloud, SaaS, Web-Based
  • Desktop - Windows
  • Patient Portal
  • Patient Engagement
  • Telehealth
  • Customizable Forms
  • e-Prescribing
  • Lab Integrations
  • Interoperability
  • Support - Phone
  • Support - Email
  • Support - Knowledge Base
38 Reviews of Office Ally EHR
Overall rating ( 3.8 / 5)
How Would You Rate this Software?
Overall Quality

Samantha

Aug 2024
Affordable and Reliable EHR Solution

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Affordable, easy to use for smaller practices.

Cons

User interface feels a bit outdated.

General comments

Office Ally is a reliable EHR platform that offers a cost-effective solution for smaller practices. It’s simple but effective.

Dr. Matthew

Jul 2024
Easy to Navigate but Limited Features

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Simple and user-friendly for smaller setups.

Cons

Limited reporting and customization options for larger practices.

General comments

While it’s easy to navigate, Office Ally lacks some of the advanced features found in other EHR systems, which may hinder larger practices.

Laura

Jun 2024
Reliable for Small Clinics but Could Be Improved

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Reliable, low-cost solution.

Cons

Needs more advanced features for scaling practices.

General comments

Office Ally offers a reliable solution for small clinics but lacks some advanced features that could benefit growing practices.

Dr. Peter

May 2024
Great for Basic Use but Integration is Limited

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Simple to use, budget-friendly for small practices.

Cons

Limited integration options.

General comments

The platform works well for basic needs, but it struggles when it comes to integrating with third-party applications.

Angela

Apr 2024
Easy Setup but Lacks Advanced Customization

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Easy setup, good for general practitioners.

Cons

Limited customization options for more specific specialties.

General comments

Office Ally is easy to set up and get started, but the lack of advanced customization can be a challenge for more specialized practices.

Dr. Brian

Mar 2024
Great for Low-Cost Practice Management

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Affordable, covers all essential features.

Cons

Reporting capabilities could be more robust.

General comments

For the price, it’s hard to beat Office Ally. It provides all the essential features needed for managing a practice at a low cost.

Dr. Victoria

Feb 2024
Basic but Reliable

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Reliable for smaller clinics, easy to use.

Cons

Interface is outdated compared to modern systems.

General comments

It’s a basic EHR, but for the price, it gets the job done reliably for smaller clinics and independent practitioners.

Dr. Jason

Jan 2024
Simple Yet Effective for Small Practices

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Effective for small practices, easy to navigate.

Cons

Customer service response times could be quicker.

General comments

Office Ally offers a simple solution for small practices, with enough functionality to manage day-to-day tasks without overwhelming users.

Jennifer

Dec 2023
Affordable and Easy to Use but Outdated

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Budget-friendly, easy for everyday tasks.

Cons

Interface needs modernization.

General comments

Office Ally is affordable and easy to navigate, but the overall user experience feels outdated compared to more modern EHR systems.

Dr. Mark

Nov 2023
Great for New Practitioners

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Great for new practitioners, very affordable.

Cons

Limited scalability for larger or multi-location practices.

General comments

Office Ally is ideal for new practitioners just starting out who need a reliable, low-cost solution for EHR and practice management.

Philip Samuel

Jun 2019
fast and smooth

Overall Quality

Functionality

Customer Support

Value for Money

Pros

My patients like how they can choose the pharmacy of their liking to buy meds through e-prescriptions

Cons

I need printing options for my system

Johnny Walter

Jun 2019
Good Billing Service

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Note taking is the best with this EHR. Billing services are great too, and so effective in terms of how much I have to pay.

Cons

But I don’t like how the patient portal requires training for patients.

Joe Lawrence

Jun 2019
Nice design and easy to use layout.

Overall Quality

Functionality

Customer Support

Value for Money

Pros

I love how user friendly this EHR is.

Cons

Don’t like how time taking some functions are.

Bryan Gerald

Jun 2019
Satisfied with their services

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Good value for money.

Cons

Not enough functions for my practice.

Troy Russell

Jun 2019
Customizable Specialty EHR

Overall Quality

Functionality

Customer Support

Value for Money

Pros

I like their specialty EHR, and they are HIPAA compliant. Easy customizable templates, and SOAP note taking is efficient. Integrated with labs, e-prescription and the patient portal is free of charge

Cons

They need to work on their customer support.

Calvin Ray

Jun 2019
low acquisition cost

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It has a very low acquisition cost, which makes it ideal for practices. We are happy with this system. And customer services team are very knowledgeable and professional.

Cons

They should launch a better mobile version. The current one is challenging to use on mobile at time.

Dwayne Carlos

Jun 2019
Very user-friendly

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Very user-friendly, the process allows for streamlining workflows and it is clear. I recommend it especially to small practices. The features are very simple.

Cons

Outdated compared to other programs, and doesn’t have many in-built functions. There are limitations to reporting issues.

Tom Howard

Jun 2019
affordable for everyone

Overall Quality

Functionality

Customer Support

Value for Money

Pros

User-friendly software, and it is affordable for everyone. Some features are very easy to use. We are all very comfortable with this system.

Cons

Some issues include, the payers do not get all the information that is sent from my side. This provider doesn’t get paid on time because of denied claims.

Frederick Lee

Jun 2019
Regular User

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Office Ally is an EHR software and also works like a clearing house and insurance claims. The billing services are outstanding, and EHR gets the work done but is not as good.

Cons

The user interface is complicated, and I get confused because it has too many options. They should updated it to lesser unnecessary clicks.

Micheal Jim

Jun 2019
Amazing Features

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Very user-friendly, and features are limitless. It comes with a cloud-based software which makes retrieving and saving data easy.

Cons

Easy to use EHR software, but the patient portal is not easy to use. Patients require help setting it up which increases staff workload.

Courtney

Dec 2018
Learning curve is higher

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It's inexpensive and the performance rendered by the software is off the charts. It has some great features not available in the industry.

Cons

Sometimes it can be a bit slow or sluggish in between different documentation tasks. Still it is better than what the competition has to offer.

Kendrick

Dec 2018
Exceptional service in terms of the practice management software

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is cost effective and at the same time offers great customer service. The software provides users with a reliable service.

Cons

Not designed for the mental health specialists but the practice management software is great and performs well.

Tiffany

Dec 2018
Epic and awesome

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Works like a charm... The support team works hard on getting you on track with all your workflows. Stays updated with the ICD-10 coding.

Cons

Nothing negative to say about the product. It is great in every aspect and performs well with the designated workflows.

Conor

Dec 2018
Swift as a breeze

Overall Quality

Functionality

Customer Support

Value for Money

Pros

A comprehensive product with all the features which are needed in an effective EHR system. The support team can do a better job.

Cons

As mentioned above the support team could do better, they have little information regarding the software.

Carla

Dec 2018
Helpful

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Very easy to learn and for the price; it offers an all in one package to its users. A lot of other vendors are available in the market.

Cons

Billing functionality of the software can be improved upon. However, this is a minor defect. Overall, it is a good product.

Jenkins

Dec 2018
The customer support needs work

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The customization features allow a great deal of facilitation to the users; specialists are provided with relevant tools for their expertise.

Cons

The support team really needs improvement and could use some technical help. They don't know about the product, inside out.

Marc

Dec 2018
24/7 service

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is one of the fewer EHR systems which offers 24/7 service. It integrates well with other members of the industry; pharmacy etc.

Cons

An expensive software which offers great functionality, Although some knowledge of the software is required. Training can suffice for this.

Jason Emanuel

Dec 2018
Filing patient claims

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The software adapts to the workflows and is very easy to use. What it further includes is the electronic verification of claims.

Cons

The website can be a bit slow, which is manageable some times and some times it isn't. However, a good product indeed.

Sean

Dec 2018
Just okay

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The support team promised a lot of things, but they were unable to keep their promises. Available at a very reasonable price.

Cons

Not suitable for psychiatrists or psychologists since the integrated SOAP template cannot be modified according to your requirements.

Charles

Dec 2018
Everything goes as planned

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The user interface is very easy to use, retrieval of patient information is not that much of a task with this software.

Cons

Automated payments are a bit of a hurdle as a result of which most of the payments have to be done manually.

Annie

Dec 2018
Not recent with what the market is offering

Overall Quality

Functionality

Customer Support

Value for Money

Pros

A very simple user interface, but the features are outdated. Other vendors are offering AI powered solutions.

Cons

Rejection codes really affect the performance of the software, but are resolved with the help of the customer support services.

Mary

Dec 2018
Works perfectly with Insurance Clearing Houses

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The EHR software really performs well along with the clearing house; which is responsible for managing insurance claims.

Cons

The user interface is a bit off, otherwise all the other features are really great and the software works just fine.

George

Dec 2018
Great with billing

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is not pricey as other vendors are, documentation tasks are very easy to handle and can be accessed from almost everywhere.

Cons

The patient portal is not that responsive, patients often find it hard to schedule their appointments through it.

Edward Cullen

Dec 2018
Does the trick

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Extremely easy to use and has an abundance of features to offer to its users. Works well with other stakeholders of the industry i.e pharmacies.

Cons

Expensive and under performs during majority of workflows. Some technical knowledge may be required to use the software.

Clarence Smith

Dec 2018
Horrible

Overall Quality

Functionality

Customer Support

Value for Money

Pros

I just used the service for 2 months and it was full of issues. They billed me for such an unstable software.

Cons

Everything. The features along with the navigation, everything wasn't working as they had proposed it to do so.

Tyson

Dec 2018
Not a good buy

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Switch if you are using it or chose another vendor if you are planing to use it. Definitely not a good buy.

Cons

Constantly stucks and freezes, the productivity of the entire practice suffers at the hands of the software.

Cody

Dec 2018
Good, okay

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It does meet the bare minimum requirements and that is it, besides this, it is less pricey as compared to other EHRs available in the market.

Cons

Minimalistic features without any good functionalities. The add-ons and the extra features are really expensive.

Ted

Dec 2018
Nothing like it

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The customer support is available to help you with your EHR issues. Billing is very easy with this software.

Cons

A lot of insurance vendors aren't available on this EHR. However, the rest of the functionalities are great.

How Would You Rate this Software?
Overall Quality

About Company

Glassdoor Rating:

No of Employees:

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Annual Revenue:

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Established Year:

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Customer Support Hrs:

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Overall Rating

3.5

Key Features

HIPAA Compliance

8.5

Templates

9.4

Charting / Document management

9.5
Top Pros and Cons
  • Interactive Reporting Framework

  • Intutative PMO Features

  • Adequate KPIs definition

  • Visual interface

  • High Price

  • Better Alternative Available

Customer Ratings

Ease-of-use

4.0

Customer Support

3.8

Value For money

4.1

Functionality

3.9

Download Office Ally EHR Extended Information

Office Ally EHR Logo

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