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NextGen Healthcare

NextGen Healthcare

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EHR Systems > NextGen Healthcare

NextGen Healthcare
Business Size:

NextGen Healthcare is an EHR solutions provider founded in the year 2001 and is a subsidiary of Quality Systems Inc. It currently employs around 2,465 employees and has an estimated annual revenue of about $120 million, which makes it one of the most eminent companies present in the market.

NextGen EHR Statistics
NextGen EMR Overview
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NextGen EHR Screenshot
NextGen EHR Statistics
NextGen EMR Overview
ehr on mobile
NextGen EHR Screenshot

NextGen presently offers two different EHR solutions:

  • NextGen Enterprise
  • NextGen Office

NextGen is a highly scalable EHR system which adapts to the size of the practice.

NextGen Enterprise EHR helps users achieve interoperability, patient engagement, regulatory compliance and value-based care delivery.

NextGen Office (formerly MediTouch) EHR is a cloud-based solution that integrates with a variety of product suites to enable point-of-care charting with talk, touch and type capabilities. It offers lab result management, patient workflow monitoring and e-prescribing.

In addition to this, NextGen offers the following functionalities:

ELIMINATE AFTER-HOUR DOCUMENTATION

Dictate and document the patient visit at the pulse of patient care. Complete documentation by the time you see your next patient.

PROMOTE EMPLOYEE RETENTION

Reduce physician burnout by implementing productivity solutions to alleviate bureaucratic tasks and refocus physicians' efforts on patient care.

BOOST PRODUCTIVITY: DOCUMENT IN TWO CLICKS

Quickly document the exam description, case management, and the treatment plan using previously saved specialty encounter defaults.

USE SPECIALTY-SPECIFIC CONTENT

Enjoy integrated content that better aligns to your specialty workflow, and unique data capture and quality reporting needs.

ADOPT NEW CARE DELIVERY MODELS

Leverage certified EHR technology, analytics, and population health tools to achieve PCMH transformation and participate in alternative payment models (APMs) or payer-sponsored quality programs.

UTILIZE A WORKLOG MANAGER

Deploy a rules engine that automates tasks and operational support to quickly and completely close encounters. Coordinate the correct tasks to the appropriate clinical or administrative team to streamline their workday.

TAILOR YOUR ENTERPRISE SOLUTION TO SCALE

Scale your enterprise solution as quickly as your business grows. Travel to different locations to treat a variety of patients.

ACCESS THE LARGEST CAREGIVER NETWORK

Utilize integrated interoperability to engage with more than 1 million caregivers across the United States.

SOFTWARE FEATURES
  • Appointment Management
  • Billing Management
  • Clinical Work Flow
  • E-Prescription
  • Em Coding
  • HIPAA
  • Hl7
  • Icd-10
  • Insurance And Claims
  • Ios App
  • Lab Integration
  • Medical Templates
  • On-Premise
  • Patient History
  • Patient Portal
  • Voice Recognition

      13 Reviews of NextGen Healthcare
      Overall rating ( 4 / 5)
      How Would You Rate this Software?
      Overall Quality

      Cheryl C

      Sep 2019
      Has a lot of potential ability, coupled up with many areas that need consideration and improvements!

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      The software is being constantly updated and bug-fixed. Customer service has drastically improved over the course of time. In most cases, the problem gets resolved by someone who picks up the support calls. Also, there are webinars conducted regularly that are very helpful.

      Cons

      There is an option of issue submission using emails, but the case is immediately closed, once they get back. Lots of emails are needed to make them seriously respond to your queries/problems. Also, if there's something not already integrated into the system, there are little or no ways to request them to add a particular thing.

      Saeed J

      Sep 2019
      Making use of MediTouch Health Fusion for almost a year

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      Lots of good things to it, such as being not really reliant on a specific platform, and can work on practically any browser. Moreover, no specific infrastructure, including hardware and software are needed internally, for the software to work optimally.

      Cons

      The software lags specialty-focused MACRA and Meaningful Use. Also, there is a need for large-scale modification of documenting certain situations.

      Kari A

      Sep 2019
      Project Manager

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      The software is highly customizable and can be moulded in accordance with the practice needs. The software bundle includes ePrescribe capability, Rosetta, Patient Portal, and MirthConnect. The support staff is extremely friendly and helpful, with resources who have actually worked in clinical environments.

      Cons

      A lot of clicks and buttons needed to scroll through the different modules of the application. Also, the interface is too modern, which is one of the reasons why it caused initial delays,

      Kari (Foot and Ankle Center, PLLC)

      Sep 2019
      Loving the MediTouch PM Application

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      The A/R functions are something to be praised, for how quickly the vendor reimbursements are done. The implementation process is free of any hiccups, and I haven't witnessed any down-time as yet. Also, each statement can be reviewed before being sent, and the help sheets are very helpful indeed.

      Cons

      Attaching a claim with billing, and asking for employee help to review should be added.

      Cheryl S

      Sep 2019
      Dermatology Practice using HealthFusion

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      Works whatever of what platform is being utilized, including ChromeOS, macOS, iOS, Android, and other platforms. Moreover, whatever browser is being utilized, the cloud-based application works seamlessly.

      Cons

      Reporting on clinical data isn't great, and searching for specific medical diagnosis is a hard-task.

      Nelya Zastsev

      Nov 2018
      Using from years

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      I am using Nextgen healthcare from a years while working as an IT specialists in other healthcare industry. Overall it is a very good experience.

      Cons

      Sometimes the application speed get slow and system crashes down which caused all the work lost due to timely unsaved

      Mason Yates

      Nov 2018
      Worst Experience with NextGen Software

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      Waste of money, waste of time, waste of all effort to put in this software for patient satisfaction and quality care,

      Cons

      Very very difficult to learn and use. Takes a lot of clicks even for a simplest tasks. Systems frequently crashes which caused a lot of troubleness. It does not communicate with other emrs. And every note take too many time to complete.

      Lane DeVoile

      Nov 2018
      Don't use this system

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      I can’t even describe a single good feature for this software. It all contain bunch of errors and clicks to navigate from one report to another.

      Cons

      It is not very user friendly by its user features for the 13 providers. Its lay out is too old and outdated. Even mouse navigation is not promptly move. Every time you have to sign in twice with email and password. It is not use of money that was paid and unfortunately the board who decide to go with this vendor do not use the system. Highly didn’t discourage to go with this vendor.

      Rebecca Cole

      Nov 2018
      Happy with this vendor

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      Very easy to use and navigate from one report to another. Their Equine protozoal myeloencephalitis is quite well designed for providers which reduce a lot of time to extra clicks.

      Cons

      Its patient portal is just terrible. Its required a lot of improvement. Most of sections are very hard to understand and requires a lot of clicks to pull a simple report. If they could make it less complicated and easy to navigate it would be the best thing they could do.

      Hunter Anderson

      Nov 2018
      I think this EMR is so bad that it should be abandoned.

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      None. There are no pros of this product. It is horrible. I would not recommend NextGen to anyone.

      Cons

      It requires countless clicking to complete the simplest tasks and each note takes excessive time to complete. Moreover, its glitchy, crashes frequently and does not communicate with other EMRs and is very hard to learn.

      Carrie Nagle

      Nov 2018
      Running on old Software

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      Schedules appointments and generates medical information.

      Cons

      Nextgen does not provides a good end user experience. It's medical services are satisfactory but is a great tool for dental.

      Reece Hutton

      Nov 2018
      NextGen is awesome!

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      This has helped get things organized and makes it easy to stay on top of any outstanding issues.

      Cons

      I have no issues thus far except for the delays in the start up.

      Olivia Burt

      Nov 2018
      Great value for cost

      Overall Quality

      Functionality

      Customer Support

      Value for Money

      Pros

      The software owns different aspects which makes it easier for the staff to get their jobs done.

      Cons

      The message tab is helpful but annoying at times when I am trying to do something in a hurry and the message board opens automatically

      How Would You Rate this Software?
      Overall Quality

      About Company

      Glassdoor Rating:

      No of Employees:

      2,465

      Annual Revenue:

      $120 M

      Established Year:

      2001

      Customer Support Hrs:

      Coming Soon
      Overall Rating

      4

      Key Features

      HIPAA Compliance

      8.5

      Templates

      9.4

      Charting / Document management

      9.5
      Top Pros and Cons
      • Interactive Reporting Framework

      • Intutative PMO Features

      • Adequate KPIs definition

      • Visual interface

      • High Price

      • Better Alternative Available

      Customer Ratings

      Ease-of-use

      4.0

      Customer Support

      3.8

      Value For money

      4.1

      Functionality

      3.9

      Download NextGen Healthcare Extended Information

      NextGen Healthcare EHR Company Logo

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