Medios EHR offers its users a cloud-based EHR solution which can be accessed through any web-enabled device with the help of an internet connection. It is suitable for organizations of all sizes and serves the special needs in many fields. Moreover, they also offer an interactive dashboard in which the users can utilize to improve their work performance.
MEDIOS Health Systems is a recent addition to the EHR service providers based in the United States. Founded in 2006, IOS Health Systems boasts a staggering 99% customer retention rate on their LinkedIn, which is a clear sign that they provide excellent aftersales services to their clients. Andrew Carricarte is the currently serving CEO of this firm, and there are between 11-50 employees presently working here.
IOS Health Systems provides different healthcare solutions such as Medios EHR, Medios Enterprise Systems and Medios PMS. Their premier product, Medios EHR, is a web-hosted, cloud solution to the medical recordkeeping needs of the provider. Their PMS (Practice Management Software) is integrated with their EHR (Electronic Health Record), which means that the provider can enjoy an all-inclusive experience using a single platform. Medios also offers support over the iOS (iPhone and iPad) and Mac (Apple's laptop) devices.
IOS Health Systems are popular among the providers for their affordability and prompt customer care. With an above-par retention rate of 99%, IOS Health Systems does an excellent job in satisfying its existing customer base. Their products are mainly optimized for practices with less than 1000 practitioners. The pricing plans of Medios are pretty reasonable too, for what they offer. Furthermore, Medios EHR is HIPPA Certified and ONC-ATCB Certified.
Cheryl Spencer
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The system is amazing. The system can be used from anywhere on smart devices. The system is easy, and dependable. The person who was migrating our data was very professional and handled it well. The implementer was available whenever I needed him for help and he trained my staff as well. I would definitely give 10/10 for all of their services.
I don’t think there is any bad thing I could write about Medios. If they could make it run on Android mobiles. It would be unbeatable.
Bryce Jones
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It’s been over a year we have been using Medios EMR and everything is going very well. Their client service team is excellent. The migration from our old EHR system to Medios was very smooth and well planned. They transferred all the data accurately. I have switched EHR systems before so I knew this is a tedious process but they handled it very professionally and all my existing data was transferred. As far the system is concerned, it is user friendly and easy to learn. I would tell all my fellow colleagues to use this system for their practice.
The customer support team worked very well. Every time we called for help they always got back to us; and they have a positive attitude. Every issue gets resolved quickly. I cannot think of any bad thing about their services.
Brian Lee
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Medios is our first electronic health record experience. And I must say they manage all the processes very smooth and it is easy to switch. Before choosing any EMR system we were being warned about the EHRs, and their unreliability at times, but Medios make sure all the migration and implementation process is easy to go. The customer support staff is very friendly and get back to us quickly. I have no hesitation in referring Medios to other providers.
There are not many cons I can list about Medios. They take care of all the workflow of our practice with efficiency.
Arthur Cole
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I am not very pro in using electronic medical records. I have been practicing, but the way I like to record patient’s files are on paper. After Obama Care Act I decided to start looking for a system suitable for me. After some searches I found Medios. They overall impressed me with their support, training, pricing and the user friendliness.
Not much, they keep updating their system with new useful features and services. Rest they are very good in their promise
Frank Alven
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The good thing is that their all services are completely based in US, and not outsourced like other vendors. Free integration with other labs is something my previous EHR could not do. Even though they are a solo provider practice, they have allowed me complete VIP access throughout the system. I had very low knowledge for MIPS/MACRA but their support team take care of it very well, and I was able to attest all my records easily.
Currently, there aren’t any bad thing I can say about Medios. Pricing, support and system everything is working in my favor.
Andres Levi
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Software is easy to use and learn. Their E-Fax integration is very helpful. I can receive all the faxes via their software and this really facilitates me in my work.
The organic layout of the reporting and the clinical notes is very difficult. There should be ready templates for reporting which are editable according to our specific requirements. The customer support is very slow and lacks knowledge. Our billing staff has always been complaining on posting and entering the data.
Hector Fernando
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The IOS Health system is very simple and easy to use. My patient’s history and demographic are just a click away. It has all the EHR features and requirements, which many other EHR software lack.
The customer support team is very horrible. They always response very late and possess very inadequate knowledge. You shouldn’t rely on their support team to get things done as they expect you to resolve your issues yourself.
Gary Drew
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As a cardiologist practitioner my practice is located in big hospital in Florida. One of the best thing I see in this system is ease of use. The software is very simple and very well organized. It can be easily accessed from Ipad/Iphone.
It has been almost five years I am using this system and I do not think they have any major issue. Every time I faced an issue in their system, their support was able to get that resolved for me in real time.
Johnny Max
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Their support team is always willing to help. I can get the Implementation done very easily which was very difficult getting-done previously. The support is in house which helps in resolving issues real quick. I believe this is one of the best EHR.
Currently, I couldn’t find any bad things to say about this company. They fulfill all their promises they made at the time of sale.
Wyatt Dennis
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I am a practice manager in the average-sized osteopathy practice. The EMR is very easy to learn. Their support team is very helpful and always gets back timely. The implementation was very quick and provides one-on -one live training to help understand the system. The customized templates during implementation helps in understanding of the software.
All of our physicians are very happy with this system as now they can perform their tasks real fast without spending too much time on minor things.
Glassdoor Rating:
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HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
