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Liquid EHR

Liquid EHR

Liquid EHR

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EHR Systems > Liquid EHR

Liquid EHR
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Liquid EHR Optometry software is an EHR system which consists of practice management. It is easy to use, scalable and designed particularly for eye care. Liquid EHR is specifically designed for fast documentation and easy to use, designed especially for the ophthalmologist.

Liquid EHR Appointment
Liquid EMR Patient Info
Liquid EMR Dashboard
Liquid EMR Screenshot
Liquid EHR Appointment
Liquid EMR Patient Info
Liquid EMR Dashboard
Liquid EMR Screenshot

Liquid Healthcare is a relatively recent addition to the list of EHR providers, based in the US. This company was founded in 2006, and in a short time, it has attracted providers with its intuitive interface and usability. Their products are optimized entirely for eye care providers, i.e. the ophthalmologists. In terms of employee count, Liquid Healthcare has a relatively compact team, with around 11-50 employees working in this company.

The products of Liquid Healthcare are cloud-based and are usable only on PC. Liquid Healthcare offers an excellent EHR – the Liquid EHR, which includes features such as Scheduler, Interoperability, Patient Communication System and Integrated e-Prescribing, Insurance Management, Data Mining System and Customizable Reporting. Other than its feature-studded EHR, Liquid Healthcare also offers Practice Management System and Patient Kiosk Module. All of these features, as well as many others, can be completely integrated into a single, all-inclusive platform. Liquid EHR is suitable for small and medium-sized practices.

As already mentioned, Liquid Healthcare only focuses on eye specialists; therefore, their analytics are specifically tailored to process information regarding related eye parameters. Patients can also view their data such as their past histories, diagnoses and current prescriptions. Interoperability offers seamless connectivity between various stakeholders such as providers, pharmacies and labs. Customer support is one of their standout features – they have an excellent customer retention rate. Furthermore, Liquid EHR is HIPPA Certified, Meaningful Use Certified and ONC-ATCB Certified. With a smooth implementation process, as well as multiple packages to select from, Liquid EHR is an excellent software for eye-specialists based in the United States.

SOFTWARE FEATURES
  • Appointment Management
  • Cloud
  • e-Prescribing
  • Icd-10
  • Patient History
  • Patient Portal
  • Reporting And Analytics
  • Solo Practice
  • Best for Small practice
  • Best for Medium practice
  • Best for Large/Enterprise
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Patient Portal
  • Patient Engagement
  • Customizable Forms
  • e-Prescribing
  • Interoperability
  • Support - Phone
  • Support - Email
  • Support - Chat
  • Support - Knowledge Base
15 Reviews of Liquid EHR
Overall rating ( 3.9 / 5)
How Would You Rate this Software?
Overall Quality

Diaz Collins

Jan 2019
I am satisfied with Liquid EHR!

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Customer support is great. Every time I have tried to reach out my need has been satisfied. Training of new employees is very easy

Cons

Patient charting requires alot of clicks which makes the process slow and things like exam files takes a while to open up.

Phillip Cam

Jan 2019
Smooth Transition

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Everything on this software is very easy to run. Checking in and out patients is very easy. Its very user friendly

Cons

They need to work on their reporting. It does not give an option to make or compare monthly reports..

Nelson Carter

Jan 2019
Great Customer service

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Their EMR works fine for a solo practice like mine. It does not have lots of features that you would see other Vendors providing

Cons

They have limited options when it comes to fulfilling certain tasks. Free text needs to be used frequently in order to describe clinical findings

Scott Hills

Jan 2019
Practical, Functional and Inexpensive

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Their product is not over priced like most other vendors and delivers what they promise. It does fulfill most of my Practice needs.

Cons

If I create a new exam so the entire previous information seems to be gone. Overall it eased up my work though to much extent

Nick Bradshaw

Jan 2019
User friendly

Overall Quality

Functionality

Customer Support

Value for Money

Pros

I really like their support. They are always available whenever reached out. In case I dont, they get back to you in half an hour max

Cons

The software encounters random errors at times which are not resolved unless you log out and log in all over again.

Faisal Malack

Jan 2019
Reliable EHR

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Liquid EHR is a good and reliable EHR, run practice process smoothly. We don't have to face any downtime in services.

Cons

We didn't find anything wrong in Liquid EHR System, our practice process running smoothly. Would recommend to others

Rebecca right

Jan 2019
Having issues with support

Overall Quality

Functionality

Customer Support

Value for Money

Pros

This is a good system for practice management and reporting but they do a lot of updates and installation on daily basis.

Cons

Their support department looks like out of USA as they are not professionally trained and could not speak the professional language.

Alyssa Brown Practice Manager

Jan 2019
Liquid EHR Review

Overall Quality

Functionality

Customer Support

Value for Money

Pros

We have tried many EHR vendor and system and found Liquid EHR a better application. This system made our practice process smooth and eliminate manual work.

Cons

Their customer support representative looks a little less training and professional as they're unable to understand your issues clearly.

Laura Finch M.D

Jan 2019
Good EHR and PM Services

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Liquid EHR and PM services are very helpful for our practice, reporting and patient scheduling system.

Cons

Their customer is little slow and time taking thing. Other than this their EHR and PM services are reasonable and working fine.

Maria Farrera OM

Jan 2019
Terrible Customer Support

Overall Quality

Functionality

Customer Support

Value for Money

Pros

We faced issues with Liquide EHR support from the start. You have to generate a ticket for the very little issue and their response time is very late.

Cons

Liquide EHR customer support is terrible. Looks like from any third country and they're unable to understand your issues. Definitely not recommended to anyone.

General comments

Its Advice to see for any other EHR vendor as they are very expensive and worst Customer support

Jad

Dec 2018
Excellent, does what it is supposed to do

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It tracks orders well, the medical inventory is really easy to manage now. We don't have any delayed orders now.

Cons

The codes assigned for the spectacles and other relevant materials are the same as the office visit codes. This really puts me off.

Robert

Dec 2018
A great product, works and is relatively cheaper

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is extremely easy to use, the customization tools really help with the documentation tasks. Plus the performance is great, the software doesn't crash at all.

Cons

The medical inventory base is easily cluttered. The sequence of the tabs needs to be improved upon

Ryan

Dec 2018
A great buy

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The user interface is extremely easy to use, great attention has been given to detail; the drop down menu etc.

Cons

The billing functionality needs improvement otherwise the product offers great assistance with daily workflows.

Manuel

Dec 2018
The best in the market

Overall Quality

Functionality

Customer Support

Value for Money

Pros

A great buy for ophthalmologists and optometrists. The user interface is very easy to use and the customization which it offers is really helpful.

Cons

Nothing bad to say about the software. The customer support service is very responsive and knows the product well.

Julia Fernando

Nov 2018
Good and fast customer support

Overall Quality

Functionality

Customer Support

Value for Money

Pros

One of the good things is they have No upfront cost, Easy to use. I have used other more expensive programs that are much harder to learn

Cons

Found if get an error on out of pocket hard to fix. Pulling up diagnosis is sometimes also difficult

How Would You Rate this Software?
Overall Quality

About Company

Glassdoor Rating:

No of Employees:

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Annual Revenue:

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Established Year:

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Customer Support Hrs:

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Overall Rating

4.5

Key Features

HIPAA Compliance

8.5

Templates

9.4

Charting / Document management

9.5
Top Pros and Cons
  • Interactive Reporting Framework

  • Intutative PMO Features

  • Adequate KPIs definition

  • Visual interface

  • High Price

  • Better Alternative Available

Customer Ratings

Ease-of-use

4.0

Customer Support

3.8

Value For money

4.1

Functionality

3.9

Download Liquid EHR Extended Information

Liquid EHR

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