ICANotes is an Annapolis based EHR solutions provider, with only 10 employees and annual estimated revenue of $10 million. It is exclusively designed for behavioral practices and provides practice specific templates to providers.
It offers the following functionalities to its users:
ICANotes is the most clinically robust EHR for behavioral health, with pre-configured templates for all disciplines and settings. Create comprehensive:
Paperless Practices:
Manage from any electronic device.
Scheduling:
Its user-friendly patient scheduling solution allows you and your staff to manage appointments efficiently.
Document Management:
Easily upload scanned documents and photos. Securely send and receive documents via Direct messaging or electronic fax.
Communication:
A fully HIPAA-compliant secure messaging system for electronic communication in and out of the office.
Billing:
Simplify your billing with one integrated system to create statements, superbills, and CMS forms. Accept cash, checks, or use our integrated credit card processing system.
Continue with your existing clearinghouse, billing service, or billing application:
If you choose to continue using your current billing system, you can export from the ICANotes Billing Productivity Report and send that to your provider.
Use one of our billing partners:
You can convert to one of our trusted billing service partners whose solutions are integrated with ICANotes.
Paul (DuPont Associates)
Overall Quality
Functionality
Customer Support
Value for Money
The application is built with modifications in mind, and in line with the needs of the practice. Making the patient notes is a delight without the need for a lot of typing. Overall, it is a comprehensive solution for independent providers, as well as mid-sized practices.
The user-interface is very obsolete and sometimes takes multiple attempts to work properly. However, the company is trying to revamp it, and the new version would be available very soon.
Jill K
Overall Quality
Functionality
Customer Support
Value for Money
The feature of creating algorithms is very seamless, that enables me to work at a higher tempo. Scrolling through multiple chart screens is a bliss, and consists of clear guidelines. The application is highly easy-to-use, and has a wide array of medication to select from.
The major issue I'd like to highlight is that the connectivity is not in a continuous manner, and keeps on disconnecting sometimes, which is very time-intensive. Also, the categories being displayed in the application have to be left-aligned to add to aesthetics, as they feel like if they're floating in the center of the page, which causes issues when making numerous notes.
Deborah Bridges
Overall Quality
Functionality
Customer Support
Value for Money
More or less, each task can be successfully completed, using the features that the application offers.
Minimal bugs and issues, such as looking for the appointment book is slightly complicated. Moreover, the treatment plan population has a few bugs, which the company promises to resolve in the next few updates.
Glassdoor Rating:
No of Employees:
15
Annual Revenue:
$10.5 M
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
