Centricity is an EHR solution offered by GE Healthcare, a subsidiary of General Electrics. It is an Illinois based company with over 50,000 employees. Centricity offers a complete package with services ranging from an Ambulatory EMR service integrated well with the revenue cycle management system to flawless practice management services. GE Healthcare has been in business for over 30 years and offers this valuable experience in the form of its EHR solution.
Centricity has the following features to offer:
For its EHR users:
High-Functioning Desktop
A simple, intuitive interface that lets users quickly navigate through the patient chart with easy access to documents and data.
Information Patient Summary:
An at-a-glance view of everything needed for an understanding of the patient prior to the visit.
Seamless Clinical Data Integration:
Save providers an estimated hour per day on chart reviews by bringing external data into the workflow.
One-Click Problem Entry and Predictive Search for ICD-9 & 10:
Our streamlined workflow simplifies documentation of the appropriate diagnosis. Search results are ranked by frequency of use by the user.
Rapid Data Entry:
A variety of data-entry methods including voice, templates, and quick text for ease of use and time-saving.
Automated Workflows, Pre-Built Templates, & Commands:
Designed to work the way you do to help improve effectiveness and efficiency, and enable more informed clinical decision-making.
Convenient e-Prescribing:
Tools for robust, efficient, streamlined medication order entry.
Insightful Quality Dashboard:
Tools and services to help your practice track, measure, and report your care quality outcomes.
For its practice management users:
Efficient Scheduling Tool:
A flexible, customizable scheduling interface that gives users a real-time view of their daily schedule, enabling a seamless patient experience.
Informative Financial Dashboard:
A high-level view of financial metrics based on MGMA key performance indicators, enabling easy access to timely and accurate information.
Comprehensive Account Summary:
Critical account information all in one place, helping your staff save time and improve communication with guarantors.
A/R Accelerator:
A/R Accelerator automates and streamlines features such as patient intake process, appointment eligibility, remittance & denial management, and claims & insurance management. Furthermore, convenient task management and reports make it easy to track staff productivity.
GE Healthcare is a strong vendor with a remarkable presence in the EHR industry.
Michael Dyer
Overall Quality
Functionality
Customer Support
Value for Money
Easy to navigate through all areas. Great scheduling and billing software. Easy to train staff on all functions.
Reports are not very robust. System slow at times when posting payments and reviewing unpaid claims for follow-up.
Kraig Stewart
Overall Quality
Functionality
Customer Support
Value for Money
Good integration with billing software. There is nothing else good to say about the product. They need alot of improvement.
High cost and forms cannot be manipulated or changed without spending additional money. Some basic reports are available but any specific information desired by a specialty practice cost money to formulate
Dave Morgan
Overall Quality
Functionality
Customer Support
Value for Money
Easy to get around in, we are able to train other office personal in an efficient manner, because it is easy to understand. We enjoy the system.
We have to do a lot of training online, since they are out of state and it costs per hour to do that, so the doctor's have minimized my training time because of the cost. I still have a lot to learn but have been doing it on my own.
Dennis Reed
Overall Quality
Functionality
Customer Support
Value for Money
Allowed for easy access to schedule and ease of use when opening up and navigating patient's charts.
While this software served our office for approximately 10 years, when looking at competitors we had to let it go. The biggest gripe that our office has is that when we wanted to have a representative come in to pitch their updated product, their was a no show. Not a great customer service!
Alan Ford
Overall Quality
Functionality
Customer Support
Value for Money
When it worked, it functioned well and was adaptable but they need to improve their system a lot more.
Seriously unstable, error messages difficult to decipher and needs serious modification to be useful.
Glassdoor Rating:
No of Employees:
52,000
Annual Revenue:
$19.1 B
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
