DocLinks is incorporated with third-party clinical workflow service provider Surescripts. Surescripts is certified EMR provider with prescribing, medmaps, anticoagulation and chronic care monitoring modules, interoperability with lab, radiology services and integrated voice-to-text tool.24/7 client-help support service is also available.
DocLinks is a cloud-based EMR software scaled to suit for small to mid-size practices. This software is combined with third-party clinical workflows and offers complete services.
Surescripts-certified e-prescribing, MedMaps, anticoagulation and chronic care monitoring modules, interoperability with lab, radiology services and integrated voice-to-text tool using Internet-based Dragon software.
DocLink can be accessed on handheld devices using its app. Desktop, tablets and laptop support is also available. DockLink offers a monthly subscription with a 24/7 client-support via on-site, help desk messaging and telephone services. Additionally, DocLinks MIPS service is also available upon request.
Anthony Jones
Overall Quality
Functionality
Customer Support
Value for Money
It offers a very basic usability for my practice, I expected a specific to specialty workflow but did not offer me that.
Did not like the software at all, too many clicks required to navigate between windows, plus it has glitches.
I expected a bit more on the clinical part for my cardiology practice.
Courtney Smith
Overall Quality
Functionality
Customer Support
Value for Money
Super easy to navigate. Easy personalized templates. Custom cpt codes and billing; simple to set up.
Can’t have more than 1 chart open at a time. Must buy a license per provider, can get expensive.....
An upgraded charting system will provide more quality for the user.
Austin Lee
Overall Quality
Functionality
Customer Support
Value for Money
When it works, it is a great to get your data and invoices in one spot rather than finding on cabinet.
It start getting messed in a month. The scanning software from the company does not work efficiently. Especially the language barrier is very difficult. Most of the software language in Ukraine.
Andy Turner
Overall Quality
Functionality
Customer Support
Value for Money
This system make our accounting network very smooth and efficient. Every function is very easy to understand no more digging through storage boxes.
Many times the systems has error it does not scanned images so all the work need to be redo. All the document has to be in TIF format which caused a lot of terribleness.
Alan Ford
Overall Quality
Functionality
Customer Support
Value for Money
We can easily store our document and its easy to find and retrieve them. Workflow is very user friendly. The design and software is very easy to understand.
AD connections can be tricky to set up. Communication category is the good feature but if the customization could be easily locked and privacy setup can be locked for fewer people in your network it could a lot of easiness.
Adams Richard
Overall Quality
Functionality
Customer Support
Value for Money
They have a document directory, where we can save all the reports and other documents, In case if we forgot where we save the last file. We can easily retrieve as they were created. Also fax document is a very good feature, we can fax patient record in case patient email does not found.
Sometimes fax sending error occurred but it doesn’t notify the fax is not sent which cause lot of miscommunication many times. The print can only be sent through queue, if the queue is long then you have to wait long time.
Mila
Overall Quality
Functionality
Customer Support
Value for Money
The software is very logical, and it’s easy for me to monitor my progress. System also shows progress about work done is properly uploaded.
I’ve experienced that sometime it’s very difficult to send notes via mail option. Their customer support is very responsive.
Glassdoor Rating:
No of Employees:
42
Annual Revenue:
$9.9 M
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
