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CareCloud

CareCloud EHR

CareCloud EHR

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EHR Systems > CareCloud EHR

CareCloud EHR
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CareCloud is a cloud-based software which provides EHR solution by offering services of medical billing, collective benefits of EMR, and practice management. Organized clinical operations and paperless workflow is a comprehensive tool to enhance effective patient care and practice management. A patient portal is also provided for physician-patient interaction and streamlining the entire timeline of patient recovery.

CareCloud
CareCloud EHR screenshot
CareCloud EMR Software
CareCloud
CareCloud EHR screenshot
CareCloud EMR Software

CareCloud is a cloud-based provider of medical billing services, practice management, along with collective benefits of EMR. The integrated electronic health recording (EHR) assists the physicians to organize clinical operations and secure paperless workflow.

The MU-certified EHR solution, CareCloud Charts, is a software-based solution which offers comprehensive tools to ensure effective patient care and health practice management. The software offers a detailed reporting feature which enables the healthcare providers to track the progress of the patients en route to Meaning Use attestation.

Customizable templates for billing, reporting, and prescription are in-built according to the requirement of the individual, clinic, or the specialty. Patient-physician engagement is encouraged through the CareCloud’s patient portal, which enables the clinics to electronically streamline the daily activities from the patient application until the final billing.

The CareCloud dashboard organizes the entire timeline of the patient information, including their medical history and booked appointments. Routine work and patient records can be accessed by the practitioners through the CareCloud mobile applications available on iOS devices.

SOFTWARE FEATURES
  • Android App
  • Clinical Work Flow
  • Cloud
  • CPT
  • HIPAA
  • Hl7
  • Icd-10
  • Infoguard
  • Ios App
  • Lab Integrations
  • Medical Templates
  • Medicine
  • Multi-Office
  • On-Premise
  • Onc-Atcb
  • Scheduling
  • Voice Recognition
  • Web App
  • Best for Small practice
  • Best for Medium practice
  • Best for Large/Enterprise
  • Android App
  • Ios App
  • Mobile - iPad
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Patient Portal
  • Patient Engagement
  • Telehealth
  • Customizable Forms
  • e-Prescribing
  • Lab Integrations
  • Population Health Management
  • Interoperability
  • Support - Phone
  • Support - Email
  • Support - Chat
  • Support - Knowledge Base
14 Reviews of CareCloud EHR
Overall rating ( 3 / 5)
How Would You Rate this Software?
Overall Quality

Dr. Emily

Aug 2024
Excellent All-in-One Solution

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Seamless integration across scheduling, billing, and patient records.

Cons

Occasionally lags during high-traffic times.

General comments

CareCloud has been a great all-in-one solution for our practice, offering seamless integration between scheduling, billing, and EHR.

Dr. Andrew

Jul 2024
Reliable Cloud-Based EHR

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Cloud-based access, reliable for multi-location practices.

Cons

Customer support could be more responsive.

General comments

CareCloud’s cloud-based functionality allows for easy access to patient records from anywhere, which has been vital for our multi-location practice.

Dr. Michelle

Jun 2024
Good Customization but Takes Time to Learn

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Good customization options, flexible for different specialties.

Cons

Learning curve for some advanced features.

General comments

CareCloud offers good customization options, but it took us some time to fully understand and use all its features.

Dr. Jason

May 2024
Affordable but Billing Needs Improvement

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Affordable, user-friendly interface.

Cons

Billing system needs to be more intuitive and customizable.

General comments

The platform is affordable and easy to use, but the billing module could use more intuitive features.

Dr. Lisa

Apr 2024
Comprehensive and Easy to Navigate

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Intuitive design, easy access to patient data.

Cons

Some reporting features could be expanded.

General comments

CareCloud provides a comprehensive EHR solution with an intuitive design that makes patient data easy to manage and access.

Brian

Mar 2024
Great Functionality but Customer Support Lacks

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Comprehensive functionality, good for various practice sizes.

Cons

Slow response from customer support during urgent times.

General comments

The EHR offers great functionality, but customer support is slow to respond at times, which can be frustrating during urgent issues.

Amanda

Feb 2024
Efficient but Needs Better Training Tools

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Efficient, helps streamline day-to-day management.

Cons

Training resources could be improved.

General comments

The platform is efficient and helps streamline practice management, but the training tools provided could be more comprehensive.

Dr. Michael

Feb 2024
Perfect for Multi-Location Practices

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Ideal for multi-location practices, improves communication.

Cons

Some features take time to fully explore and use.

General comments

CareCloud has been a great tool for managing patient data across our multiple locations, improving communication and efficiency.

Dr. Kevin

Jan 2024
Good EHR with Room for Improvement

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Works well for daily use, easy to navigate.

Cons

Occasional bugs slow down performance.

General comments

CareCloud works well for the most part, but there are a few bugs and issues that need to be addressed to improve overall performance.

Dr. Rachel

Jan 2024
Great Features but Could Use More Integrations

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Excellent feature setHere are rephrased reviews for Amazing Charts EHR and CareCloud EHR, following your requested format with headings:

Cons

General comments

CareCloud provides great features, but I wish it had more integration options with third-party tools we already use.

Nicole Simpson

Dec 2018
carecloud review

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Price was very attractive and ability to control our own billing. other than that we just cant find anything worthwhile on it.

Cons

The functionality was way below par. It shows well in demos but when it came time to use it the pieces don't fit together very well. Too many steps to to things in the chart. Referral piece was very poor.

General comments

We switched from Athena and in less than one week we were making arrangements to go back to Athena.

Lita Lancer

Dec 2018
Needs More Intuition

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Has general functions that area easy to use for staff and physicians but lacks the robust total functionality that would make the entire practice thrive with this product.

Cons

Needs far more intuition, ease of use, proactive functionality, less mouse clicks, intuitive guidance to next screens, more face time with patients

David Burton

Nov 2018
The User Interface should be better

Overall Quality

Functionality

Customer Support

Value for Money

Pros

the system is cheap and affordable but overall its a god generic emr system. Their customer support is good.

Cons

Very hard to find something when you need it urgently and the options to customize are there but it isn't very easy to do it ourselves we always need to call carecloud customer service for something or the other.

General comments

overall its an average system I have had the experience of using others that are far more developed and intelligent.

Hamza Al Kamali

Nov 2018
Needs to be developed further

Overall Quality

Functionality

Customer Support

Value for Money

Pros

it is cheaply priced and billing is pretty easy on it. Since it is not very highly indexed it is easy to use if you have experience using emr systems

Cons

when it came time to use it the pieces don't fit together very well. Too many steps to things in the chart. Referral piece was very poor.

General comments

it is not a very impressive system, if you are going to spend money on a new system, might as well spend the extra dollar to get something worthwhile.

How Would You Rate this Software?
Overall Quality

About Company

Glassdoor Rating:

No of Employees:

236

Annual Revenue:

5.5 B

Established Year:

2009

Customer Support Hrs:

Coming Soon
Overall Rating

4

Key Features

HIPAA Compliance

8.5

Templates

9.4

Charting / Document management

9.5
Top Pros and Cons
  • Interactive Reporting Framework

  • Intutative PMO Features

  • Adequate KPIs definition

  • Visual interface

  • High Price

  • Better Alternative Available

Customer Ratings

Ease-of-use

4.0

Customer Support

3.8

Value For money

4.1

Functionality

3.9

Download CareCloud EHR Extended Information

CareCloud

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