While a call to your office for the fax number or the name of the office manager may seem innocuous,...
doctor and patient
The doctor-patient interaction is the core of clinical medicine. This reality is often forgotten when physicians are frustrated with the...
While the past may be a prolog of the future, physicians can no longer be assured that the sources of...
I’m still coming to terms with the tragic death of Kobe Bryant, his 13-year-old daughter Gianna, and the seven others...
The role of patient engagement in the American healthcare industry has been a subject of extensive debate. As the doctors...
When you are managing a practice, your biggest concern is hopefully with overall patient satisfaction. Aside from providing excellent service...
It happens, you have had a claim denied. Your staff did whatever they should to try have the claim approved....